At VOH Malawi, we value communication. Therefore, we have allowed all staff access to a small advance loan to purchase a smartphone. Communicating by phone has proven to be one of the easiest and most reliable ways to communicate. Setting up groups of different departments and sending one message that reaches all of the intended individuals at once ensures nobody misses out on important meeting dates or other plans.
Some of our staff have been missing essential communications because they did not have any way to access the internet; they had to rely on fellow staff members to keep them updated. We are careful to train everyone about the importance of security and privacy. They only use their cell phones to communicate general information, nothing private or sensitive.
Using this means of communicating is far less expensive than making phone calls, as every call is charged by the minute. We believe that making it possible for all staff to have the same access to a smartphone is one of the ways we can show them we value them for their work as they serve VOH Malawi kids.